Event planning - 28 May 2024

5 key considerations for choosing a ticketing partner

Selecting a ticketing partner is crucial for the success of any event. We will highlight what you need to consider in your decision.

Selecting a ticketing partner is crucial for the success of any event. It needs to fit perfectly in all aspects: from cost to customer service. How do you find your ideal match? Here, we will highlight what you need to consider in your decision.

1. Price

One of the first considerations when choosing a ticketing platform is, of course, the price. Many providers offer variable rates depending on the chosen payment method, or charge subscription fees or setup fees. This can lead to unpleasant surprises at the end of the process.

EventSquare sets itself apart by offering a fixed cost structure. This means you will know exactly what the costs will be upfront, with no hidden fees or unexpected expenses. Additionally, purchasing a minimum of 250 tickets includes free ticket scanners. EventSquare also offers the option of advance payments for ticket sales with weekly payouts at no extra charge.

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2. Ease of Use

The platform should be intuitive and user-friendly for both you as an organizer and your attendees. A complex system could deter potential visitors. EventSquare offers a streamlined, simple interface that makes it easy to buy and manage tickets.

3. Flexibility

Your event, your rules. The ability to customize your ticket shop to match your branding is essential. EventSquare provides the flexibility to tailor your ticket shop completely to your event, ensuring a professional and coherent appearance.

4. Reliability and Support

Your ticketing system must be reliably operational, especially during peak sales periods. Downtime is not only frustrating but can also be disastrous for the reputation and revenue of your event. EventSquare has built up 13 years of expertise and offers a stable platform with an impressive 99.98% uptime guarantee.

Thanks to the automatic scaling of its infrastructure, the system adapts to changing loads, preventing capacity issues and ensuring optimal performance.

Event management isn’t a 9 to 5 job, which is why EventSquare’s team is available 24/7 to support you. They are also ready to assist after hours through a dedicated emergency number. You’re never on your own, no matter what happens.

Moreover, you will work closely with a personal account manager who speaks your language. The multilingual team is ready to assist in French, English, or Dutch, ensuring you receive the most efficient support possible.

5. Analysis and Reporting

Understanding your sales and customer behavior is crucial. A ticketing platform should not only provide comprehensive analytics and reports to enhance your events but also ensure the integrity of your data. EventSquare gives you the tools to delve deep into the data, so you know exactly what works. Plus, you can trust that you retain full ownership of your data while gathering valuable insights to optimize your events.

Your ticket to a reliable ticketing partner

With EventSquare, you gain clarity on costs, an easy-to-navigate platform, customization options, reliability, and the analytical insights needed to make your event unforgettable. Choose a ticketing partner that aligns with your vision and values. Let’s create unforgettable events together!

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